APARTMENT RESERVATION FORM
Please print this form, complete all questions in both sections
in black ink and fax to Apartment
Reservation and payment form
~please read carefully~
(Bookings will not be accepted without this form filled in
and faxed to us.)
All prices in Pounds Sterling and include VAT @17.5% and service charges
1. MAKING A BOOKING AND PAYMENT
a) As competitive apartment prices have been negotiated, 1 night deposit for daily
rated apartments (outside 28 days) and full payment (within 28 days prior to arrival) is
required at the time of booking. For weekly rented apartments, full payment for 1 week is
due at the time of booking (if the booking is made outside 28 days) and full payment or
balance is payable within 28 days of arrival.
b) Once we have received your instructions and payment in full we will send you a
confirmation of your booking by fax or by E-mail or mail depending how your booking
is processed. The confirmation is our acceptance of your booking and a legally binding
contract will then exist between us. We cannot guarantee that we will be able to cater for
any requests.
2. OUR PRICE GUARANTEE
A full price will be given before you confirm your booking which you may accept or not. We
guarantee that we will not change the price of your holiday once we have accepted your
booking. It may be necessary to charge you Value Added Tax (VAT) where there is a change
in the applicability or the rate, over which we have no control. 3. IF YOU CHANGE
OR CANCEL YOUR HOLIDAY
If you want to change or cancel your holiday, you must do so in writing. Cancellations
made directly with apartments will not be effective.
We cannot guarantee that any requests for amendments will be satisfied. However, if you
wish to make any alteration to your booking (including a transfer of your booking to
another person) after it has been accepted by us, we will try to accommodate your
requirements, subject to availability and payment by you of an alteration fee.
The alteration fee is £15 per booking, each time a booking is changed, unless it is to
increase the value of the booking. Any alteration made within 28 days of arrival will be
treated as a cancellation and you will have to pay the charges set out in paragraph below.
If you cancel your holiday at any time after
your booking has been accepted by us, then we impose the following administration charges:
FOR APARTMENT BOOKING:From 7 to 28 days prior to arrival: 1 weeks equivalent rental
will be forfeited. If, however, the cancellation is received by us within 27 days to the
date of arrival, no refund will be made.
No refund wil bemade for the unused portion of the hotel stay or for
non-arrival which is classified as NO SHOW.
In the very unlikely event that the apartment owner cannot provide the booked
accommodation, the client understands that the apartment owner's responsibility is to find
an alternative of at least a similar standard, and provide transportation as appropriate
to this alternative apartment. Holidaybound takes every precaution to ensure apartments
are professionally managed so that any such occurrence is extremely rare. Holidaybound
shall have no liability in respect of any other costs, losses or damages existing out of
or in connection with relocation of accommodation since such relocation is outside
Holidaybound's control.
If a customer is dissatisfied with any aspect of his apartment, this MUST be brought to
the attention of the apartment management immediately and the apartmentl management must
be given adequate opportunity to rectify the situation from the outset. If the apartment
owner cannot resolve matters to the client's satisfaction, Holidaybound must also be
contacted at the earliest opportunity. A 24hr on call service is provided at weekends
(please listen to our answering machine message). If having taken the above action the
client is still dissatisfied, complaints should be received in writing within
fourteen days of the clients' return (or for agents, within fourteen days of the
agent being notified).
Every care is taken to ensure that apartment
descriptions are accurate. Descriptive material on apartment and services is drawn from
information provided by the apartment owners. As an accommodation booking agency (as
opposed to a tour operator), Holidaybound cannot be held responsible for any inaccuracies
in such information, nor can liability be accepted for changes to facilities which are not
communicated to us by the apartment ownerl. Particular features or facilities in apartment
descriptions form part of the apartment's standard offering and their availability cannot
be guaranteed unless specifically requested by the client and confirmed by Holidaybound in
writing.
If you have taken out the recommended insurance you may be able to make a
claim under the cancellation section of your policy, subject of course, to the terms of
the policy.
To Hotel-Net - Reservations Office
APARTMENT RESERVATION FORM
Please print this form, complete all questions in both sections
in black ink and fax to
UK ONLY 0207 - 2879559 INTERNATIONAL +44 - (0)207 - 2879559
SECTION 1
I WISH TO CONFIRM THE FOLLOWING
RESERVATION:
(Please do not confirm a reservation unless it is definite as charges will
be applied for cancellations as shown above)
Name: Surname (family name): Mr / Mrs / Miss (please circle)
Email: @
Fax number(including country + city code):
Telephone number(including country + city code):
Full postal address:
The name of apartment: Arrival date: Departure date:
Number of nights: (£10 booking fee for bookings under 3 nights for daily rented apartments)
Apartments size: Studio (for 2) 1 bedroom upto 3 1 bedroom upto 4 2 bedroom upto 6 (Please Circle)
Total in party: Children ages:
Price per night(daily rented apartments)
STUDIO PER NIGHT: £ 1 BEDROOM PER NIGHT: £ 2 BEDROOM PER NIGHT: £
Price per week (weekly rented apartments)
STUDIO PER WEEK: £ 1 BEDROOM PER WEEK: £ 2 BEDROOM PER WEEK: £
FIRST NIGHT- FIRST WEEK GUARANTEE (outside 28 days) FULL PAYMENT WITHIN 28 days
Credit card: VISA (2% CHARGE) / MASTECARD (2% CHARGE) / AMEX (3% CHARGE)
Credit card number(must be filled in):
Expiry date(must be filled in):
Statement Address of credit card(must be filled in):
Signature(required): Full name of the signatory: Your nationality :
Total to be charged (please write clearly) : £ .
I have read the above booking conditions and agree to abide by their terms.
SECTION 2
Please provide following information for the apartments management
agency;
Apartment rental conditions:
Check-In:No earlier
than 13.00pm on arrival day -unless otherwise agreed prior to arrival.
Check-Out: No later than 10.00am on departure day -unless otherwise agreed to prior to
arrival. Early morning arrivals are advised to book from the night before to guarantee
access to their apartment before 13.00pm
LOSS OR DAMAGE
Any loss, damage or staining in the apartments must be paid
for, whether accidental or deliberate, and therefore, due care and attention is advised.
Although end of tenancy cleaning is included in the price, unless otherwise stated, if the
apartment is left in a more than usually dirty or messy condition, a local charge for
extra cleaning will be levied.
MAXIMUM OCCUPANCY
Please note the occupancy of the apartment stated above
cannot be exceeded under any circumstances. Additional guests cannot be accommodated, and
failure to inform us could render the reservation as cancelled and no refund will be given
unless we are able to re-let.
LOST KEYS
It is vital that clients DO NOT lose keys during occupancy
or take the keys away with them at the end of their stay. If keys are not returned to us
for whatever reason the cost of a new locking system, to maintain security, and the cost
of extra key cutting will be charged to the client's credit card.
NO SMOKING POLICY
Clients should be aware that if they DO smoke in a
NON-SMOKING property, the landlords will exercise the right to charge for cleaning of
curtains, carpets and upholstery to rid the property of odors, staining, and smoke damage.
Please check that if you are a smoker that you are not allocated a non-smoking property.
| Flight No: | UK Airport: | Arrival Time: |
Keys:
Once the management company have arrival information, we
will confirm key collection.
Security Deposit:
All clients must sign the following credit card authorisation and return to us. Without
this authorisation, keys will not be released on arrival day. Itemised details will be
available upon request should any deductions be made.
We authorize Avanti Apartments to charge the below credit card with any costs incurred due to telephone calls made from the apartment and any loss or damage caused during our stay, together with any shortfall in rent received.
I have read the above booking conditions and agree to abide by their terms. Keys will not be released without the authorisation below which must be filled in completely. There will be a 3.5% credit card charge by the managing agents.
Cardholder's name
(must be filled in):Cardholder's statement address
(must be filled in):Card
(must be filled in): Card No(must be filled in): / / / /Expiry date
(must be filled in):Signature (required):
Please provide photocopy of both sides of credit card.
For Bookings & Further Information, Contact Your Travel Agent or send us an: |
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